Luxury Home Maintenance

Like most people, you probably see your doctor regularly for check-ups, change the oil in your car(s) every 3,000 miles, and have a landscaper who cuts your lawn on a regular basis.  

 But, do you…

  • change the batteries in all of your smoke and carbon monoxide detectors regularly?
  • check the operation of your sump pump(s) and water heater(s) regularly?
  • clean the gutters and downspouts on your home twice per year?
  • check toilets for leaks or seals on the rubber flappers?
  • clean the dryer exhaust vents regularly?
  • re-caulk the edges at your bath tub and shower bases regularly?
  • clean leaves or debris from your window well drains?
  • re-caulk and/or tuckpoint any cracks in the exterior of your home?
  • inspect the roof for fallen or broken roof shingles and/or damaged flashing?
  • touch up painted walls, ceilings, millwork trim to keep it looking clean and new?

 Failing to do allof these and many other routine maintenance items in your home can lead to unsafe conditions, damage to your home, and costly future repairs. Like you, your car(s), and your lawn, your home requires regular maintenance to keep it running smoothly and looking beautiful.  Homes that are properly maintained are safer, require fewer costly repairs, and continue to look beautiful for many years.  Properly maintaining your home with a comprehensive maintenance plan will also serve to protect your real estate investment.


Maintain the safety, beauty, value, and life of your home with our

Click to see =>Heritage Luxury Home Maintenance Plan <=Click to see

Contact us to schedule a free, no-obligation visual inspection of your home and to review this program with you.  You can opt for the standard Heritage Luxury Home Maintenance Plan (details attached) or we can customize a plan for you based on your specific needs and/or any additional services that you may want included.  We're excited to work with you to maintain your beautiful home for years to come and look forward to seeing you soon.

Keeping your home beautiful and in its best condition will require some services/maintenance from time to time.

Heating & Cooling Systems:
All the HVAC systems (furnaces, condensers, humidifiers, electronic air filters, etc.) in a Heritage Luxury home need to be serviced twice per year by a professional service technician, preferably in May (October) for summer (winter).

Plumbing Water & Sewer:
All Heritage Luxury homes are equipped with two sump pumps (one with a battery backup). These sump pumps need to be tested and serviced by a licensed plumber twice per year.

Gutters & Downspouts:
Although each Heritage Luxury home is built with oversized copper gutters and downspouts, these systems still need to be cleaned twice per year so that unwanted blockages in the storm water drainage system do not materialize.

We use only natural materials in the finishes for your home. We recommend the following cleaning processes/agents for your home

Hardwood Floors:
Never clean or wet mop your hardwood floor with water; it can dull the finish and permanently damage the floor. Do not use any wax or cleaner that must be mixed with water, such as oil soap, as this may ruin your floor and result in the loss of the warranty. Do not use wax, polish, abrasive cleaners, steel wool or scouring powder. Clean your hardwood floors by applying a recommended cleaner to a dampened sponge mop. DO NOT allow puddles of cleaner to remain on the floor's surface. Excess liquid may damage the fiber of the wood.

Stone Floors:
Clean your natural stone on a regular basis with a specially formulated natural stone soap cleaner with a pH of a 7. Spray cleaner onto stone and then wipe with a clean, dry cloth. A stone cleaner that leaves a protective shield every time you clean is highly recommended. Some natural stone cleaners require you to dry the stone after wiping with the natural cleaner. Regular dust mopping is key to prolonging the life of your stone. Keeping your stone floor free of grit, sand and dirt will minimize scratches and wear-patterns on your floor and will thus help retain its lusterous beauty over time. Start by dust mopping your floor with a non-treated, dry dust mop. Next, damp mop the stone floor with a combination of warm water and a recommended stone floor cleaner with protector. Be sure to change the cleaning water frequently and dedicate both a dust mop and wet mop solely to the cleaning of your natural stone floor. Always dry your stone after cleaning.

Marble & Granite:
Probably the biggest fear people have of natural stone is its maintenance. Truthfully, natural stone requires about the same level of care and maintenance as any countertop or floor, and certainly no more than natural wood products like tables and chairs. The best care you can give your natural stone is preventative care. Preventing stains or scratching before they happen is far easier than getting rid of them after the fact. Granite countertops are surprisingly resilient to stains, and practically impossible to scratch. But, as a preventative measure, wipe up any spills on the countertops within a reasonable amount of time. Don't let liquid sit on countertops overnight. Granite is most prone to staining by oil and acid, so blot these spills up soon after they happen, and then clean the stone with mild soap and water.

Marble countertops and tabletops are easily stained by acidic foods like fruit, tomato sauce, coffee, and wine. Blot, do not wipe, any spills up immediately, and then clean with mild soap and hot water. Do not set hot pans directly onto marble. And place a mat or pad between marble and anything that might scratch it, like a pan or utensils. Use coasters between marble and any glasses, especially ones containing acidic compounds like fruit juices, wine, or coffee.

On floors, the best preventative measure is regular cleaning. The movement of dirt and grit as it is ground into marble or granite tiles can wear away the finish. So the regular use of a dust mop can help keep dirt off the floor and preserve the finish. Use mats at all entry points to further ensure the long life of your floor's beautiful finish. Wet mop regularly with very hot water, and change the rinse water frequently. If the floor is particularly dirty, the use of a neutral stone cleaner or a mild dish detergent (one that is not oil-based) is perfectly acceptable. In bathrooms, marble and granite tend to attract soap scum, just like manmade tile. Keep a squeegee handy for shower walls, and rinse vanities and natural stone sinks with hot, clean water regularly. Then towel them dry. The use of sealers is also a powerful preventative measure. For countertops, a sealant is applied before installation. You will need to reapply this sealer periodically. The frequency of applications will depend on the sealer, and on the type of stone you have. Penetrating sealers are also available for flooring and bath areas. Likewise, the application of additional coats of sealer will depend on the type of stone, the frequency of use, and the manufacturer's recommendations.

If stains and scratches do occur, there are many things you can do on your own to remove them. On granite countertops, remove oil-based stains with acetone, mineral spirits, or bleach or ammonia diluted in water. (NEVER mix ammonia and bleach!) Food stains like coffee, tea, or fruit juices can usually be removed with hydrogen peroxide, combined with a few drops of ammonia. On marble countertops, avoid harsh cleaners and acidic cleaners, including vinegar.

For stubborn soap scum in the bath, ammonia can be used sparingly. Ammonia will, over time, dull the finish on marble, so use it with caution, and only when the soap scum cannot be removed with a mild, neutral detergent and hot water.

Water spots and rings occur because of minerals in water, and can be removed by buffing the spots gently with steel wool. Likewise, small nicks and scratches can often be removed the same way. Larger scratches, nicks, and pesky stains may require professional help.

Remember the following list of DO's and DON'Ts:

  • DO use preventative cleaning measures to keep your stone pristine
  • DO use sealers, applied and reapplied according to manufacturer's directions
  • DO blot up spills quickly, especially on marble, and then wash with mild soapy water
  • DON'T use any kind of acidic cleaner on marble, limestone, or travertine
  • DON'T use harsh bathroom cleaners or grout cleaners on any natural stone
  • DON'T be afraid to call your stone dealer for suggestions on maintenance, care, and cleaning
  • DON'T worry, if you get a significant stain or scratch, that your entire natural stone investment is ruined. Virtually anything can be fixed with professional help